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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 517-783-2762 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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2022

5 star reviews
Harry Kinney

Service was great. Very, nice and helpful staff. The delivery guys were awesome very quick and very careful with furniture.

Steven Kim

Outstanding experience from their service, delivery, and price. The JFO has a great selection at a great price and the customer service is incredible. This will always be the first place we go when we need to buy furniture.

Courtney Aryn

Service was great and we are happy with our products! Andrew was quick and helpful!

Jesse w

I bought my husband a Lane Comfort King chair and he loves it!! It was a gift for fathers day 3 years ago and it's still just as sturdy as the day we bought it. It's oversized and perfect for my 6'4 guy, who normally has he feet hanging over the recliner. Absolutely recommend for any big and tall people who want a chair to last and fit! Go see Ray or Andrew, they're both very knowledgeable and they was zero pressure to buy.

Elaine Berry

I love my new furniture. Jackson furniture has excellent customer service, I am picky, and they seemed to work wonders at a great price. Delivery was a breeze and done in less than three days. The delivery employees were highly respectful and were right on time, total all-around professionals that care for your wants and needs. I highly recommend visiting their location you won’t be disappointed!

Ethan White

If you are looking for good furniture without the ridiculous price tag, skip vermeulen and go here. Great sales people and the warehouse manager fixed our kitchen table we've had for years and made it look new.

A. Palazzolo

We drove there from the Metro Detroit area but it was worth it. Great staff. Nice store! Happy with our purchase!

zac bemer

Good customer service. Great furniture quality. Awesome pricing. Thanks.

Viola McCown

The delivery was great. The two gentlemen were friendly and efficient. My furniture was placed where I wanted it. Not a scratch. I would recommend Jackson Furniture Outlet for anyone.

Hollie Beeman

The quality of the furniture is great. We got a dining room table set. Great price and it’s the perfect size for our home.

Charles H

Great place to buy furniture they never pressure you just let you look around and try things out but thier there for any questions or help when you need it,delivery guys were great,fast polite and efficient

Diane Eberhart

This was our first time visiting The Jackson Furniture Outlet store. It was the best service experience we have had in years! We bought a great recliner at a good price. The staff were friendly and answered all questions. They personally loaded the chair into our truck. We will shop there again when looking for furniture👍 Five stars for sure

Mark Wesseling

I didn't even know this place existed and I have lived in the area about 35 years. I usually shopped at Art Van for furniture. Now that it has closed, I tried other places. They were all over priced with pushy sales people. My wife found Jackson Furniture Outlet using an internet search for furniture stores in the area. Their selection for recliners was quite good and the prices were less than other stores. I've found my new furniture store.

Caitlin Hudik

Great customer service and a good selection of furniture. Their delivery service was great and arrived exactly when they said they were going to, and they also put my furniture together. I purchased a pair of recliners and am very happy with them.

Danielle Drouillard

Purchased two recliners. They worked with us on budget. One of the recliners was broken when we got home. Told us to bring it back in. They gave a new one and even checked it to make sure it was all good. Definitely recommend them!

Sorry Soup

Fantastic experience with Jackson Furniture Outlet! The staff were friendly and super helpful. Really stand out compared to a lot of bigger places these days. I have a nightstand, headboard, couch and loveseat that I bought from them over the past few years and I love all of them. Definitely recommend this place!

Chris Thurber

For a smaller furniture store they have a great selection! The staff is always courteous and friendly and the prices are great! They will continue to be out go to place for furniture!

terry Allen

Very friendly with a big variety of furniture and the store was clean I went back and purchased a sofa sleeper and he actually gave me a discount off the price I will always keep this store in mind when needing more furniture

Jen Lynn

Really impressed with the pricing, quality, and customer service here! Far better than taking a gamble getting furniture from Amazon.

chloe laurie

Very kind people, LOTS of options compared to other places we visited. Great deals too! They had options for every budget.

Timothy Pepper

Andrew did a great job with helping us out. They have a good selection. It's kind of hard to find furniture in Jackson these days. Highly recommended!

Jenna

Friendly low pressure sales.


2021

5 star reviews
JR Berger

Jackson furniture was awesome! Looking for a specific couch and they kept me updated with their delivery estimates so I could know approximately when what I was looking for could potentially become available.

Annissa Sumner

Jackson Furniture Outlet is the best. I have purchased several furniture pieces from there and the furniture durability is better than some of the nation wide franchises. The staff and service is great!

Viki Garrison

They have a large selection of nice furniture but we expected "outlet" prices.

Tyoni Curtis

Staff is very friendly. No pushy salesman. Nice products!

Local Guide

From what I saw the prices are pretty reasonable for what they have there.

Tim Hampton

Andrew was very easy to deal with. Nice place to get good furniture at fair prices.

Rebekah Koning

Loved the staff, they're very knowledgeable, but not pushy. They have a pretty good selection for the size of the place, I would highly recommend!

Terl Patterson

I have a sofa, pub table and now a recliner from here. They are holding up well. Didn't even shop around for the recliner, went straight to Jackson Furniture Outlet with the intention to buy. The sales staff is knowledgeable and low key, delivery was easy and they arrived right on schedule.

Kathy Johnson

Very nice store with super nice people. They have some great deals.

Terl Patterson

I have a sofa, pub table and now a recliner from here. They are holding up well. Didn't even shop around for the recliner, went straight to Jackson Furniture Outlet with the intention to buy. The sales staff is knowledgeable and low key, delivery was easy and they arrived right on schedule.

Brian Wilson

Great prices and they are good to work with.

Crystal Lazaroff

I give these guys (and gals) 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐! My mom and I were there yesterday (7/24/20) to buy beds, dressers and so much more for my new home. Brenden and Ray and their team went above and beyond to help us out everything from choosing.

Brody Hiller

Brenden really knows how to offer personable, professional service. We purchased a couch and a recliner of solid quality for a great price, and delivery went smoothly. Jackson Furniture Outlet will be our first stop in future!

Excellent customer service! The members of the sales team were very personable and didn’t try to swarm us with sales pitches. Will definitely be getting more furniture from here in the future. :).

Diane Fritzen

Very pleasant exprience.

1/16/2017

Norm V

Ray we really appreciate what you have done for us with our purchase. We are so glad we came to you before going any place else. We will continue to buy our furniture from you and your helpfull staff.

7/22/2016

Tessa

Life savers. Looking forward to buying more furniture in the future.

4/27/2016

Erica

I recently purchased a living room set & had it delivered. I knew what I wanted when I went in, I was assisted promptly & all questions I asked were answered. Prices were reasonable. Delivery was flawless. I would recommend them to anyone!

4/15/2015

Jimmy

Very good service. They met all my needs and the price was right.

3/07/2015

Bud

From sales to delivery. I was pleased with the people that I was involved with. They did a good job, were polite, professional and helpful. Thank you.

2/11/2015

Mark

My wife and I were looking for entertainment units for our new family room and happen to stop at Jackson Furniture Outlet. We were greeted by Scott R. Scott was very helpful and friendly. He spent time with us and explained options for each item that we looked at. We finally settled on one that we liked and Scott verified it was in stock and had it ready for us to pick up the next day. I would definitely recommend Scott and Jackson Furniture Outlet to my friends and family.

1/28/2015

Joe

I needed 2 pieces of a bedroom set to match what I have already so I called and talked to the manager Scott. He took my name and looked up my previous order from 4 years ago and matched the order number to what I needed now. He also took the time to double check order number to make sure I had the right color and style. They had the product in stock and offered to build all 3 pieces I ordered and had them ready in a day so all I had to do is come in and pay and pick up the pieces. All 3 pieces were wrapped and ready to go when I arrived. I highly recommend if anyone is buying furniture to give Scott and Jackson furniture outlet a call, you won't be disappointed they go out of their way for the customer. Thanks again!

12/23/2014

Richard

I walked into the business, I looked around for a few minutes. Then Ray the manager approached me with no pressure. I told him what I was looking for. He showed me what he had to offer. There was a lot of options, great choices of furniture. Prices were best I seen around town. Then the delivery fee was very reasonable. Everyone was very polite. I look forward to buying more furniture in the future.

11/19/2014

Jean

We bought a franklin sofa! The serve at the store was g great w/ Ray - very knowledgeable and nice. Delivery was great. The guys were kind and courteous - so glad to have them take our new sofa to the basement.

11/14/2014

Mark

Roy was fantastic guy to deal with. Very helpful and knowledgeable. I would recommend your store to everyone.

11/06/2014

Herman

Outstanding sales and delivery. Everything stated by sales. Would buy again!!

10/25/2014

Yolanda

Ray was very knowledgeable and very helpful with finding a couch that could fit in my apt. The entrance at our apt is very tricky, but they didn't have problems and were very quick. We bought a couch through another furniture store but they couldn't fit it in, and we had to return it.

10/15/2014

Sarah

Great experience. Was really great and helpful and the moves were excellent. I didn't even hear the door come of. Great job. Thanks, very happy with all.

9/23/2014

Janet

These two guys went beyond what anyone else would have done. I had never had expected such service people do what these two did and I thank you very much.

8/15/2014

Delores

Friendly staff, helpful and great service.

7/29/2014

Sterling

The movers were very nice and put up with me changing my mind several times. They were very pleasant to deal with and did an awesome job. They were very cautions and respectful.

5/27/2014

Alice

We are pleased with the customer service and extra help we received from the time we stopped into the store right thru delivery. We would recommend this store to anyone looking for office furniture.

5/22/2014

Gwen

Experienced, friendly staff, good prices, and excellent delivery service.

4/22/2014

Rufus

My experience with Jackson Furniture Outlet has been awesome. I would highly recommend them to anyone looking for furniture. The customer service, sales and delivery people are great.

3/24/2014

Edward

Very happy with price, service and friendly sales staff.

3/19/2014

Alice

Sales people and delivery people were very helpful and friendly. Great furniture and a great price. Thanks for everything.

3/18/2014

Earnest

Great customer service. Product is durable. I had this product built in house and needed it the next day and they met my needs and more. Scott is a very respectful man and good to work with. I will buy here again.

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